Shipping policy

Thank you for shopping at ICYSTA. We are committed to delivering your order as quickly and safely as possible.

Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time Standard shipping typically takes 7-15 business days depending on your location. Delivery times may vary due to customs clearance or other factors beyond our control.

Shipping Rates Shipping costs are calculated at checkout based on your location and order weight. We offer free shipping on orders above a certain amount — check our current promotions for details.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in our prices.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us immediately at our support email so we can resolve the issue promptly.

Contact Us For any shipping-related questions, please reach out to our customer support team.